Executives from both Oracle and SAP have publicy acknowledged that third-party support is legally viable when their intellectual property (IP) rights are respected and observed.
violations ›
Some third-party vendors, like Rimini Street, have incurred legally-mandated financial penalties for violating IP rights. A web search will provide details.
protection ›
Third-party support providers must operate in a way that protect the IP rights of the publisher. Spinnaker Support, for example, is fully compliant with IP rights.