Right to Repair
Your Oracle Software

New UK government legislation models how software maintenance should be handled

In 2021, the right to repair law was enacted to tackle "built-in obsolescence." This happened because vendors have been deliberately building appliances and electronic products to break down after a certain period to encourage consumers to buy new ones or upgrade.

 

Software companies like Oracle play the same game but are not (yet) held accountable. As products age, it drives sales by limiting upgrades and support features through Oracle’s Sustaining Support.

 

Spinnaker Support's third-party support replaces Oracle's limited annual support with live, experienced engineers who maintain and extend the life of your existing Oracle applications, databases, and middleware - for as long as you need.

www.bbc.co.uk/news/righttorepair

Chat With an Expert Today!

Right to repair
your Oracle software

New UK government legislation models how software maintenance should be handled

In 2021, the right to repair law was enacted to tackle "built-in obsolescence." This happened because vendors have been deliberately building appliances and electronic products to break down after a certain period to encourage consumers to buy new ones or upgrade.

 

Software companies like Oracle play the same game but are not (yet) held accountable. As products age, it drives sales by limiting upgrades and support features through Oracle’s Sustaining Support.

 

Spinnaker Support's third-party support replaces Oracle's limited annual support with live, experienced engineers who maintain and extend the life of your existing Oracle applications, databases, and middleware - for as long as you need.

www.bbc.co.uk/news/righttorepair

Chat With an Expert Today!

What This Means For You

FAST TICKET RESPONSE ›

SLA states 15 minutes but we usually respond within 5!

24/7/365 SUPPORT ›

Deal directly with senior
Oracle engineers

ULTIMATE SUPPORT GUARANTEE ›

We're the only support company that promises this

AN AVERAGE OF 62% SAVINGS ›

On your existing annual Oracle support fees

FULL SUPPORT COVERAGE ›

Includes break/fix service, interoperability, customisations, and security and vulnerability management

Exercise Your Rights

You shouldn’t be forced to spend huge chunks of your IT budget on a software upgrade just to keep your perfectly suitable tech stack supported by the vendor. Instead, Spinnaker Support can help you repair your established enterprise software!

Exercise Your Rights

You shouldn’t be forced to spend huge chunks of your IT budget on a software upgrade just to keep your perfectly suitable tech stack supported by the vendor. Instead, Spinnaker Support can help you repair your established enterprise software!

Don't take our word for it...listen to our customers

“Spinnaker Support provides quality support for all of our Oracle software and we are never disappointed with them. We switched to Spinnaker Support because of a much better service delivery with promptness and their breadth of understanding and expertise. We’re really enjoying the journey.”

 

Manufacturing industry

“Our overall experience with Spinnaker Support is excellent. Any issue raised are answered promptly and within a good timeframe. The support provided is always of high quality.”

 

Energy and Utilities industry

"Spinnaker Support has not only been incredibly reliable but has also continued to prove their excellence and knowledge around our Oracle Database. Ticket response time due to their 24/7 remote specialists is measured in minutes and speedy resolutions means we can concentrate on our core business.”

 

Travel industry

"We selected Spinnaker Support to provide ongoing support for our entire Oracle application landscape. It became crystal clear that Spinnaker Support is the best choice for us. They provide an exceptionally high level of local support at an attractive price point and quickly evolved into a natural extension of our own internal IT team. They consistently display in-depth Oracle application knowledge as pertains to our unique environment.”

 

Telecommunications industry

"Implementation project went as planned, service has been excellent, and we have been able to reach all our financial and quality targets. Spinnaker support is providing true value for our investment."

 

Banking industry

Chat with an expert today!Chat with an expert today!