With Spinnaker Support, you can retain your reliable legacy SAP products through more responsive and comprehensive annual support, delivered at a fraction of the cost.
Don’t let SAP’s strict deadline force you into a decision on support.
If you have reservations about renewing for 2024, you have an important choice coming on September 30. You can:
Exercise your right to cancel by sending a “notice of cancellation” letter. This grants you an extra 90 days to research third-party SAP support from Spinnaker Support.
Do nothing and be automatically locked into your annual SAP contract or all of 2024.
Take the time you need to frame and make your decision. If you’ve exercised your right to cancel, you still have months to make your decision and complete your business case.
SAP will ramp up its efforts to have you renew its support, deploying a range of tactics from audit warnings to cloud credits.
You will need to plan for several weeks of onboarding prior to the end of the year, so your vendor can prepare your team, build a material archive, and ensure a smooth transition on January 1.
You’ve made it! Spinnaker Support delivers deep savings compared to SAP-provided support (an average of 62% less). Starting January 1, you can allocate these funds as needed, whether that’s to satisfy shareholders, meet mandated budget cuts, or invest in other IT initiatives.
Third-party support covers your SAP products through a responsive team of expert SAP engineers, even if those products have reached EoMM or EoL. Your stable systems will continue to run at peak performance for as long as you need.
SAP is no longer pressuring you into an upgrade you may not want or be ready for, and you’ve significantly cut your IT costs. And your SAP users are happier with a dedicated, 24/7 support team.
Should you need the additional boost, Spinnaker Support can also provide Basis or BI managed services.